As we are a very small business, we aim to dispatch your John Julian pieces as soon as we can and this can be up to 7 working days providing the pieces are in stock. Our ceramics have been crafted over many hours and so we ensure they are wrapped very carefully. Once your order has been dispatched we will send you a unique reference number so that you can track the progress of your order.
UK mainland deliveries are sent with ParcelForce on 48 hour delivery.
We try to keep our delivery costs as low as possible for our customers but our pieces are reassuringly heavy so it does mean that delivery costs are a little higher. In the interests of the environment, we try to re-use packing materials where possible.
We ship our products all over the world and welcome International customers.
The delivery charge for your order will calculate in your basket but if you have any questions about international delivery please email us for a quote. Delivery times will vary depending on your location and the time of year but we will send you a tracking link so that you can monitor the progress of your parcel once your order has been dispatched.
Please note that international packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees.