Due to the popularity of our Seconds Sale, orders of Seconds will be dispatched within 5-7 working days of ordering.
Our delivery process is fast and secure.
We charge £5.95 for Standard UK Delivery and from £14.95 for UK Highlands, Islands and Northern Ireland delivery. Small packages (under 1kg) are charged at £3.95 and £9.95 respectively.
Please call us on 01722 744 805 or email us if you require Next Day Delivery (UK Mainland only). Next Day delivery is often possible but may depend on the latest kiln batches.
We dispatch via www.parcelforce.com and give you a unique reference number so that you can track the progress of your order.
From ordering, you can expect your goods to arrive within 2-4 working days and normally faster than that.
We try to keep our delivery costs as low as possible, but our ceramics are reassuringly heavy (!). In the interests of the environment, we try to re-use packing materials where possible.
We ship our products all over the world and welcome International customers.The delivery charge for your order will calculate in your basket but if you have any questions about international delivery please email us for a quote.
Our VAT Policy
If you live in a country that is exempt from paying tax, your order will include VAT, but we will issue you with a VAT refund after you place your order.